How you opt in to Indra messages
Create an account — the live opt-in form
Indra never sends a text message to a number that has not asked for it and then proved it holds the device. This page documents that process in full, publicly, so it can be checked by anyone — a prospective user, a mobile carrier, or a messaging compliance reviewer — without needing an Indra account.
Consent takes two affirmative acts: an unchecked box you tick, and a code only your device receives. Entering a phone number does nothing on its own — you must actively tick the consent checkbox beneath it (it is never pre-checked, and an Indra account never requires a phone number at all), and then prove possession of the device by entering the one-time code Indra texts to it. Until both happen, Indra will not send the number anything beyond that single code and will not answer messages from it.
Step 1 — You give your own number, and tick an unchecked consent box
On the account creation form at app.indraconnect.com/#signup — publicly viewable without an account — the phone number field is optional, and directly beneath it sits a consent checkbox that is unchecked by default. Providing a number without ticking the box is refused; creating an account with neither is always allowed, so messaging consent is never a condition of getting an account. This is the control exactly as it appears in the product (the checkbox below is real — click it):
Phone number: +1 555 123 4567
A number can also be added after signup, in Account → Devices. The same unchecked checkbox appears there and must be ticked before anything is sent, and the same disclosure is shown with it:
It went to +1 555 123 4567. Single use, expires in one hour.
Confirm
Step 2 — We text the device a one-time code, and you enter it
Selecting Text me a code sends a single-use code to the number you entered. You read it off the device you want to register and type it back into the web app. The code reads:
Entering the code completes the pairing, because only the holder of the device can have read it. The code issue and its confirmation are both logged with their timestamps and the number — that is the consent record. A code is valid once, expires after an hour, and a phone number can belong to only one Indra account, so a number cannot be claimed by somebody else while you hold it.
What happens if someone enters a number they do not control
At most, that number receives the pairing-code text above — a message that contains no personal information and asks for nothing. Requests are strictly rate-limited per number. Without the code being entered back, the claim stays unverified, and an unverified number is neither sent scheduled messages nor answered when it texts in. We do not buy, rent, or import phone number lists, and there is no path by which a third party can subscribe someone else.
What we send once you are paired
- Scheduled forecasts — the messages you set up yourself, for the dates, locations and times you chose.
- Replies to your commands — one reply per message you send us.
- Account notices — pairing confirmations, and notice of a scheduled send that failed.
We do not send marketing or promotional messages of any kind, and we do not send anything you did not schedule or request.
Frequency, cost, and stopping
| Message frequency | Varies, and is determined by the schedule you create. A typical trip is one to three messages per day while you are in the field, plus one reply for each message you send. Between trips, most accounts receive nothing. |
|---|---|
| Cost | Message and data rates may apply. Carrier and satellite-service charges are set by your carrier, not by Indra. |
| Opt out | Reply STOP to any message to stop all messages to that number. To pause only scheduled sends while keeping the ability to request a forecast, reply SKED OFF. |
| Help | Reply HELP, or email support@indraconnect.com. |
STOP is permanent until you pair again. Your carrier blocks all further messages from us to that number, including forecasts you scheduled for later in a trip. We cannot override that from our side. This is also stated in section 6 of our Terms of Service.
Contact
Fin Taylor, doing business as Indra · San Francisco, California, United States
support@indraconnect.com ·
privacy@indraconnect.com
A postal address for formal notices is available on request by email.