How you opt in to Indra messages
Indra never sends a text message to a number that has not asked for it and then proved it holds the device. This page documents that process in full, publicly, so it can be checked by anyone — a prospective user, a mobile carrier, or a messaging compliance reviewer — without needing an Indra account.
Consent is proven by an inbound message, not by a checkbox. Adding a phone number to an Indra account does nothing on its own. The device must text a one-time code back to Indra before that number can receive anything. Until that inbound message arrives, Indra will not send to the number and will not answer messages from it.
Step 1 — You enter your own number, and see the disclosure
Signed in to the Indra web app at app.indraconnect.com, you go to Account → Devices and enter a phone number you control. The following is displayed directly beneath the control that begins pairing. This is the disclosure exactly as it appears in the product:
Adding a number here claims it. Your device proves it holds that number by texting a pairing code back — until it does, Indra won't send there or answer messages from it.
Not paired yet: +1 555 123 4567
Get a pairing codeStep 2 — Your device texts a one-time code back
Selecting Get a pairing code issues a single-use code that expires. You then send it to the Indra number from the device you want to register:
That outbound message from your own handset is the consent record. It is logged with its timestamp and the originating number. A code is valid once, and a phone number can belong to only one Indra account, so a number cannot be claimed by somebody else while you hold it.
What happens if someone enters a number they do not control
Nothing reaches that number. Without the inbound pairing message the claim stays unverified, and an unverified number is neither sent scheduled messages nor answered when it texts in — it receives only a one-line reply explaining that the device is not paired. We do not buy, rent, or import phone number lists, and there is no path by which a third party can subscribe someone else.
What we send once you are paired
- Scheduled forecasts — the messages you set up yourself, for the dates, locations and times you chose.
- Replies to your commands — one reply per message you send us.
- Account notices — pairing confirmations, and notice of a scheduled send that failed.
We do not send marketing or promotional messages of any kind, and we do not send anything you did not schedule or request.
Frequency, cost, and stopping
| Message frequency | Varies, and is determined by the schedule you create. A typical trip is one to three messages per day while you are in the field, plus one reply for each message you send. Between trips, most accounts receive nothing. |
|---|---|
| Cost | Message and data rates may apply. Carrier and satellite-service charges are set by your carrier, not by Indra. |
| Opt out | Reply STOP to any message to stop all messages to that number. To pause only scheduled sends while keeping the ability to request a forecast, reply SKED OFF. |
| Help | Reply HELP, or email [email protected]. |
STOP is permanent until you pair again. Your carrier blocks all further messages from us to that number, including forecasts you scheduled for later in a trip. We cannot override that from our side. This is stated in the Terms of Service and on our home page.
Contact
Fin Taylor, doing business as Indra · San Francisco, California, United States
[email protected] ·
[email protected]
A postal address for formal notices is available on request by email.